widok na Wisle


Statute Wollowa No 5

    • These Regulations specify the method of concluding an accommodation rental agreement, the rules of settlement, and the cancellation of a reservation as part of the Service provided electronically by the Service Provider..
    • These Regulations are the regulations referred to in Art. 8 section 1 point 1 of the Act of July 18, 2002 on the provision of electronic services.
    • Service provider – Zenon Zembol, Firma Małgorzata Grażyna Zembol, 5480057912, 1 Maja 21, 43-460, Wisła.
    • Offer – accommodation offered by the Service Provider in order to conclude an accommodation rental agreement via the Website.
    • Guest – a natural person with full legal capacity, a legal person or an organizational unit referred to in Art. 331 of the Civil Code, concluding an accommodation rental agreement with the Service Provider. kodeksu cywilnego, zawierająca z Usługodawcą umowę najmu noclegu.
    • Accommodation rental agreement – a legal act concluded via the Website upon confirmation of the reservation, regulating all mutual rights and obligations of the Service Provider and the Guest. These Regulations constitute an integral part of the concluded contract. The provisions of the Act of June 21, 2001 on the protection of tenants’ rights and municipal housing resources do not apply to the agreement.
    • Website – presentation of the Service Provider’s Offer on the Internet, enabling the conclusion of an online accommodation rental agreement.
    • Electronic Reservation Form – a form available on the Website enabling the conclusion of an accommodation rental agreement.
    • Total Price of the Service – the total price of the service indicated when making the reservation, including all amounts due under the concluded Accommodation Rental Agreement in respect of taxes and all public levies.
    • Website privacy and cookies policy – a document specifying detailed rules for the processing of personal data and the use of cookies. The privacy and cookies policy constitutes Annex 1 to the Regulations and is available on the website https://engine6261.idobooking.com/index.php?module=cookies&displayOnToplayer=true.
    1. Types and scope of services provided electronically:
      • concluding accommodation rental agreements.
      • psending e-mails in which the Service Provider confirms the creation of the reservation along with its conditions and payment deadline.
      • rules for registering and using the Account on the Website.
    2. The use of the Website is possible provided that the IT system used by the Guest meets the following minimum technical requirements:
      • Internet browsers such as Firefox, Chrome, Internet Explorer in the current version.
      • any program for viewing PDF files.
      • having an active and properly configured e-mail account.
    • The subject of the Agreement is the rental of an accommodation offered by the Service Provider via the Website. The contract is concluded via the Electronic Reservation Form in the following steps – the Guest specifies the exact start and end date of the stay, selects accommodation, declares the number of people.
    • After the Guest provides all necessary data, a summary of the reservation will be displayed. In order to place a reservation, it is necessary to provide personal data marked as mandatory in the Electronic reservation form, accept the content of the Regulations, send the reservation by pressing the [Place order] button..
    • The accommodation rental agreement is considered concluded when the Service Provider accepts the Electronic Reservation Form, which is confirmed by displaying a message confirming acceptance of the reservation and providing its number..
    • After concluding the contract, the Guest receives an e-mail confirming the concluded contract along with all its important provisions, in particular determining the Total Price of the Service, the date and method of payment as well as the conditions for accepting and canceling the reservation. If prepayment is required, the payment deadline is indicated along with information on the consequences of ineffective expiry of the payment deadline. Failure to pay the prepayment within the deadline specified in the e-mail results in the cancellation of the reservation and the Service Provider’s withdrawal from the concluded Accommodation Rental Agreement without setting an additional deadline for the performance of the service..
    • It is prohibited to sublet the accommodation that is the subject of the Offer or to transfer or make it available to third parties.
    • Failure to perform the activities described in the message containing confirmation of acceptance of the reservation within the required deadline results in automatic cancellation of the reservation and withdrawal by the Service Provider from the concluded Agreement without setting an additional deadline for the performance of the service.
    • Cancellation or change of reservation is possible via the link included in the e-mail or by contacting the Service. Using the link in the e-mail enables automatic, immediate cancellation of the reservation on the terms accepted in the ordering process in the Electronic Reservation Form.
    • If it is found that the provision of services is inconsistent with the Agreement, the Guest should submit any complaints in writing or by e-mail within 14 days from the end of the stay..
    • The complaint should include the guest’s data: name, surname, e-mail address provided during the reservation, indication of the problem.
    • The Service Provider considers the complaint within 14 days of its receipt, and informs the Guest about it in the same form: in writing or electronically.
    • If the information provided in the complaint requires supplementation, the Service Provider will ask for it to be supplemented within the deadline set for examining the complaint. The deadline referred to in point 3 runs for the Service Provider from the moment of receipt of the completed complaint.
    • In the event of refusal to accept the complaint, the Service Provider is obliged to justify in detail the reasons for the refusal in writing or in electronic form.
    • The person making an online reservation is responsible for the accuracy of the data provided in the Electronic Reservation Form. The Service Provider is not responsible for incorrect selection of the date or incorrectly entered data in the form. If you find any irregularities that cannot be corrected by editing the reservation, please contact the customer service immediately.
    • Contact details are available in the “Contact” tab, at the top of the reservation calendar and in e-mails.
    • The contract is subject to Polish law.
    • The customer declares that he has been informed about the content of Art. 38 points 12 of the Act of 30 May 2014 on consumer rights, according to which in the case of contracts for the provision of accommodation services, other than for residential purposes, the consumer is not entitled to the provisions of Art. 27 of this Act, the right to withdraw from a distance contract.